Customer Services

For queries and updates on your online order, please contact us via the below:

E-mail: customerservice@portmeirion-usa.com
We aim to reply within 1 working day.

Speak to the team on (888) 778-1471
Monday to Friday- 9.00am to 5.00pm.


Head Office

Portmeirion Group Designs LLC, 105 Progress LaneWaterbury, CT 06705

Contact form

Got questions, feedback, or need assistance? Fill out the form below, and our friendly team will be in touch to support you.

Your input and satisfaction matter to us.

Gluten & Dairy Free

We pride ourselves on making sure that our products are available to as many people as possible. So we made all of our products Gluten, Dairy and Nut free, so you will never have to worry if you have those allergies! 

100% Pure Essential OIls

Using only the finest natural ingredients, our aim is to deliver the full therapeutic benefits of 100% pure essential oils to you and your home, as a natural alternative to artificial/synthetic chemicals.

Handmade in the UK

We are proud that all of our Aromatherapy products are handmade by our team in the UK. Every blend has been painstakingly developed over decades of research, with the founder and millions of years of evolution by nature herself.

Next Day Delivery

We offer Next Day Delivery upon checkout. So you will never have to wait too long for your product to arrive!